GENERAL FAQ
Shipping
PROCESSING TIMES
As a small team we typically need 3–7 business days to prepare and ship your order. Tracking information will be sent as soon as your package is on its way.
During sales, holidays, and other busy periods, processing times may be slightly longer.
Need your order by a specific date? Reach out and we'll do our best to accommodate your timeline.
Thank you for supporting our small business!
RUSH ORDERS
We'll always do our best to accommodate your timeline, and the earlier you let us know, the better! Please reach out if you need your order by a specific date.
Please note that expedited shipping options available at checkout apply to carrier transit times only and do not reduce our processing time.
SHIPPING METHODS
All pieces are carefully packaged and sent via USPS (United State Postal Service). We are willing to ship via other shipping carriers, just reach out to us first!
Additional shipping insurance is available, please contact us for rates.
International buyers are solely responsible for any and all duties or taxes.
LOST OR STOLEN PACKAGES
Unless additional shipping insurance was purchased, we are not responsible for packages lost or stolen during transit.
However, we understand how disappointing it can be when a package goes missing and are always happy to do our best to help make the situation right!
RETURNS & EXCHANGES
Returns and exchanges are accepted within 10 days of delivery. Items must be returned in their original condition and are eligible for a refund minus shipping costs. Return labels are available for a flat fee, however international customers are responsible for return shipping costs.
Some items are not eligible, exceptions will be noted in the product listing.
If there's an issue with your order, please contact us, we're always happy to help!
PREORDERS
Estimated preorder timeframes are listed in each product description. Preorder items are final sale and not eligible for returns or exchanges. Orders containing preorder items will ship once the preorder item is ready, including any other items in your order. If you'd like other items shipped separately, just shoot us an email! Tracking information will be emailed once your order ships.
SUSTAINABILITY
Since the beginning of WOS, we've prioritized ethical production and quality craftsmanship. Our goal has always been to create long-lasting apparel that stays true to our values while remaining accessible.
As we grow, we're continually working to improve our materials and processes, but our commitment remains the same: thoughtfully made apparel, made with quality and responsibility in mind.











